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Shipping Policy

Shipping Range:

We provide worldwide shipping services, and no matter where you are in the world, we will make every effort to deliver your jewelry products safely.

Shipping Time:

Once your order is confirmed and payment is completed, we will take 3 business days (Monday to Friday) for processing the products. Our shipping time:

Taiwan: 1-4 Business Days (Monday to Friday)

United States: 4-11 Business Days (Monday to Friday)

International or
 All Countries:  8-18 Business Days (Monday to Friday)

The shipping time may vary depending on your geographical location and the chosen shipping method, and we will provide an estimated range of delivery time.

Shipping Methods:

Our partnered transportation companies will provide appropriate shipping services based on your selected options, including international express delivery, postal services, etc. You can choose the shipping method that best suits your needs during the checkout process.

Shipping Fees:

Shipping fees vary based on the weight of your order, shipping destination, and the selected shipping method. During the checkout process, we will provide clear information regarding the shipping fees for you to review and proceed with payment.

Tax and Duties:

Please note that according to the laws and regulations of your country/region, you may be required to pay applicable taxes and duties. These fees are the responsibility of the customer and may be collected by the local customs authorities during the shipping process. We have no control over the amount of these fees, so we recommend familiarizing yourself with the relevant regulations in your location before making a purchase.

Loss or Damage:

We will make every effort to ensure the safe delivery of your order during the shipping process. However, in the event of any loss or damage, please contact us immediately. We will assist you in handling the related claims process.

Order Tracking:

Once your order has been shipped, we will provide you with the corresponding tracking number, allowing you to track the status of your shipment at any time. You can obtain the latest shipping information through our website or by contacting our customer service team.

Customer Support:

Our customer support team is available to assist you and answer any questions you may have regarding shipping. If you have any inquiries regarding our shipping policy, please feel free to contact us.

Contact Information:

Email: info@aureliabijoux.com
Phone: +1 (928) 288-4182
ADMINISTRATION ADDRESS: 
30 N GOULD ST STE R Sheridan, Wyoming, WY 82801, United States

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

RING SIZING

NECKLACE SIZING

Shipping

  • Once the order is confirmed and payment is completed, we will process and arrange shipment within 2 working days. Delivery times vary by destination and shipping method chosen. Since all products marked with customization provide customization-related services, please check the arrival time according to the waybill number.
  • Delivery times vary by destination and shipping method chosen.Typically, international shipping takes approximately 8 to 18 business days and US shipping takes 4-11 Days. But please note that due to factors such as regions, special holidays, etc., the delivery time may be delayed. You can check the estimated delivery date after order confirmation.
  • Please refer to Shipping Policy for details
  • US (4-11 Days)
  • International (8-18 Days)

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